Last updated: 07/02/2025
1. Introduction
Welcome to www.virtualcassie.com.au (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website www.virtualcassie.com.au (the “Site”), purchase services, or interact with us.
2. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, email address, billing details, and any information you provide when signing up for courses, memberships, coaching, or free resources.
- Payment Information: Payment details are processed securely by third-party providers (e.g., Stripe, PayPal) and are not stored on our servers.
- Usage Data: We collect analytics on how you interact with our Site, including IP address, browser type, and browsing behaviour, to improve user experience.
- Cookies & Tracking Technologies: We use cookies to enhance your experience. You can disable cookies in your browser settings, but some Site features may not work properly.
3. How We Use Your Information
We use your information to:
- Provide and personalise our services (coaching, memberships, digital products).
- Process payments and send invoices.
- Communicate with you about updates, promotions, or important information.
- Improve website functionality and user experience.
- Comply with legal requirements.
4. How We Protect Your Information
We take data security seriously and implement industry-standard measures to protect your information. However, no online platform is 100% secure, so we cannot guarantee absolute security.
5. Third-Party Sharing
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party platforms that help us run our business (e.g., email marketing services, payment processors).
- Legal Requirements: If required by law, we may disclose your information to authorities.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing emails (unsubscribe link in emails).
- Request data portability or restriction of processing under certain conditions.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy, contact us at hello@virtualcassie.com.au